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Dr. Heena Mistry MD , MBBS

Heena M Clinic Center

12 Years Experience

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Treatments

Treatment name

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Specialisation

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Yrs

Male

Female

Other

Attachment
    This is content box Two

    Date: 05 Nov 2025

    1. Nature of Services
      • I understand that Reopine is a technology platform that connects me with independent, licensed doctors in India for medical opinion/teleconsultation.
      • I acknowledge that Reopine itself does not provide medical services, diagnosis, or treatment. All medical advice is given solely by the consulting doctor.
    2. Teleconsultation Limitations
      • I understand that teleconsultation has inherent limitations compared to in-person consultation, including lack of physical examination and limited access to diagnostic tests.
      • I agree that the medical opinion provided may be limited by the information, history, and documents I provide.
    3. Emergency Situations
      • I acknowledge that Reopine is not to be used in emergency or life-threatening situations.
      • In case of emergencies, I shall immediately contact local healthcare providers or emergency numbers (e.g., 108 in India / 911 in USA).
    4. Cross-Border Consultations
      • I understand that all doctors on Reopine are licensed to practice in India only.
      • If I access the platform from outside India:
        • I agree that the consultation is deemed to have occurred in India under Indian law.
        • I accept full responsibility for compliance with my country’s local laws.
        • I waive any claim against Reopine in foreign jurisdictions.
      • The information provided during this consultation is for general health guidance and educational purposes only.
      • It is not a substitute for an in-person medical examination by a doctor licensed in your country.
      • The doctor may offer advice or general treatment options based on information you share, but you are strongly advised to:
        • Consult a locally licensed physician before starting or changing any medication or treatment.
      • The consultation is conducted based on good faith, relying on the accuracy and completeness of the information you provide.
    5. Data Privacy
      • I consent to Reopine collecting, processing, and storing my personal and medical information in accordance with its Privacy Policy and applicable Indian data protection laws.
      • I understand that my health records may be shared with consulting doctors for the purpose of the consultation.
    6. Payment, Refund & Liability
      • I understand that payments made are subject to Reopine’s Cancellation & Refund Policy.
      • I agree that Reopine’s liability, if any, shall be limited to the amount of service fees paid by me for the disputed consultation, and not exceeding INR 10,000 in any case.
      • I acknowledge that any malpractice or negligence claim lies against the individual doctor, not against Reopine.
    7. Consent & Acknowledgment

      By proceeding, I confirm that:

      1. I have read and understood the Terms & Conditions and this Consent Form.
      2. I voluntarily consent to teleconsultation via Reopine.
      3. I release Reopine from liability for outcomes beyond its control, including medical opinions of independent doctors, third-party technology failures, or my own failure to follow medical advice.

    Patient’s Full Name:

    Signature: ____________________________

    Date: 05 Nov 2025

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